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FluidTasks
P&C Insurance Software

Built by underwriters.
Run your whole book on it.

FluidTasks is the operating system for MGAs, brokers, and insurers — underwriting, claims, billing, and CRM in one platform, so your team captures data once and moves on.

Go to market faster
Receive premiums on time
End duplicate data entry
Underwriting Workspace
Live
Policy #ZW-2291

$148,200 premium

Bound in

4m 12s

Loss ratio

38.2%

Trusted by brokers & underwriters across Southern Africa

Safel InsuranceFirst Sun AllianceFirstlink Insurance BrokersHunt Adams Insurance BrokersRainbow Insurance BrokersMinerva Risk AdvisorsEaton & Youngs InsuranceGoldstick Insurance BrokersBroksurer Insurance BrokersWonayi Multiple Insurance AgentsSafel InsuranceFirst Sun AllianceFirstlink Insurance BrokersHunt Adams Insurance BrokersRainbow Insurance BrokersMinerva Risk AdvisorsEaton & Youngs InsuranceGoldstick Insurance BrokersBroksurer Insurance BrokersWonayi Multiple Insurance AgentsSafel InsuranceFirst Sun AllianceFirstlink Insurance BrokersHunt Adams Insurance BrokersRainbow Insurance BrokersMinerva Risk AdvisorsEaton & Youngs InsuranceGoldstick Insurance BrokersBroksurer Insurance BrokersWonayi Multiple Insurance Agents
Why FluidTasks

Underwriters shouldn't capture the same thing twice

Quality submissions come in once, and FluidTasks bridges underwriting, claims, and accounting automatically from there.

One system for everything

Policies, clients, and financial data live in a single data model — no more re-keying the same submission into three different tools.

Build products faster

Define schemas, rates, and rules yourself in Product Builder. Go to market faster, cut quote turnaround, and eliminate rating errors.

A better agent & customer experience

Give agents and policyholders an omnichannel portal — quotes, claims, and payments from any device, at any hour.

The Platform

Every module. One data model.

Click through the platform the way your team will use it — each module below shares the same customers, policies, and money.

Underwriting Centre

A unified view of every line you write

A guided, step-by-step underwriting wizard takes brokers and agents from submission to bound policy with pre-built industry forms, pre-configured rates, and automated calculations — so cover gets issued in minutes, not days.

Explore Underwriting
  • Step-by-step underwriting wizard with pre-built industry forms
  • Automated rating engine with pre-configured rates and formulas
  • Bulk risk-item upload straight from Excel
  • Knowledge graph per policyholder for instant context
  • Automated renewal reminders with retained-earnings estimates
  • Full endorsement history and compliance audit trails

0hrs

reclaimed per underwriter, daily

0hrs

saved every month on manual work

0%

average lift in customer retention

0%

platform availability target

Real Results

What running FluidTasks actually changes

Three brokerages, three very different starting points — the same pattern of hours reclaimed and customers retained.

Our operations are faster, and we've reclaimed 4 hours daily, redirecting them toward more strategic initiatives.

Felix Chigwendere

Underwriting Manager, Safel Insurance

4hrsreclaimed per underwriter, daily
Security & Architecture

Enterprise cloud, built for insurance-grade trust

FluidTasks runs on Microsoft Azure, following the Well-Architected Framework — layered, tenant-isolated, and monitored around the clock.

Experience layer

Web app, customer portal, and mobile app — three doors onto one secure platform, sharing the same business logic and data.

Identity & gateway

Microsoft Entra ID authentication behind a managed API gateway and web application firewall, checking every single request.

Business services

Policies, claims, payments, CRM, and reporting run as independently scalable services — modular by design.

Data & platform

Encrypted, tenant-isolated data on managed Azure infrastructure, with secrets held in a dedicated vault.

Your data, protected and recoverable

99.99%

Availability target

7 days

Point-in-time restore

Daily

Automated, per-tenant backups

≤5 days

Max downtime per year

  • Every organisation's data is fenced off automatically, on every single request — no client can reach another's data.
  • Encrypted at rest (FIPS 140-2) and in transit (TLS 1.2+), with reporting protected by row-level security.
  • Built to the Microsoft Azure Well-Architected Framework across reliability, security, performance, and cost.
  • Independent security assessments and monthly data extracts, so you're never locked in and never in the dark.

Grow your insurance business without growing your admin headcount.

Give your team the tools they need to serve policyholders efficiently — try FluidTasks before you buy.